About Us

Holly Moore

Owner and founder

Owner, Holly Moore, is a Texas native with roots in the small towns of Ireland, Gatesville, and Troy. Her upbringing instilled a profound sense of independence, a practical nature, and a strong desire to impact people's lives positively. In 2008, Holly embarked on a journey that led to the creation of Maids and Moore, a testament to her unwavering commitment to these principles. These deeply ingrained qualities are the driving force behind how Holly manages Maids and Moore, ensuring that her clients remain loyal, satisfied customers. As Holly herself states, "Providing quality service and fostering high customer satisfaction are our top priorities." Her faith in her team and the cleaning process is unwavering, which is why they proudly offer a 100% satisfaction guarantee on their work. Before becoming an entrepreneur, Holly was a middle school math teacher, and this background uniquely positions her to serve her clients. She derives genuine enjoyment from the opportunity to assist them. "Their gratitude and satisfaction are a wonderful reward," she notes. "I feel that we are making a real difference in their lives. We free up valuable time for them to spend with friends and family or to engage in a favorite activity or hobby. Life is short. I want to give people more time to do what they enjoy." Holly's invaluable leadership, magnetic charisma, and inspiring management style have been the driving force behind Maids and Moore's success. Her unwavering commitment to customer satisfaction and her passion for making a difference in people's lives have transformed the company into what it is today.

Katelyn Langley

Chief Executive Officer CEO

A proud Montgomery County native, Katelyn has been a driving force behind Maids and Moore’s growth and success since the opening of our Conroe location in January of 2015. Starting as the General Manager, she quickly distinguished herself through her strategic mindset, exceptional leadership, and unwavering commitment to excellence. Over the years, Katelyn has continuously advanced, mastering operations, logistics, and team development. In 2024 her relentless pursuit of excellence and her proven ability to lead with clarity and vision earned her the role of Chief Executive Officer. As CEO, Katelyn oversees all locations and leadership teams, guiding the company’s day-to-day operations while spearheading the execution of both short and long-term strategic goals. Her leadership is the cornerstone of our continued success, and her dedication ensures that we consistently deliver exceptional service while fostering a culture of excellence, accountability, and growth.

Roxy Aviles

Chief Operating Officer COO

Roxy is a proud Georgetown, TX native, who has called the Austin area home for her entire life. Roxy's career with Maids and Moore commenced in 2010 when she joined our team as a cleaner. Her warm personality, dedication to excellence, and unmatched work ethic quickly endeared her to both customers and coworkers, making it clear that she was destined for a greater role within the company. With a profound understanding of the Maids and Moore culture and her remarkable ability to manage and lead, Roxy's promotion to her current position was a natural progression. Just one short year after joining our cleaning team, Roxy took the reins and spearheaded the growth and success of our Austin division as the general manager, shaping it into the thriving entity it is today. Roxy's commitment extends to overseeing the extensive office teams, managing customer satisfaction, and ensuring the smooth flow of operations within all divisions. She is, without a doubt, an invaluable asset, and a cornerstone of our company. Roxy's unwavering commitment to excellence and her ability to foster growth have contributed significantly to our continued success. With Roxy in the driver's seat, you can trust that Maids and Moore will continue to flourish, delivering exceptional service to our valued customers.

Gloria Quintero

Chief Regional Officer CRO

Introducing Gloria, a proud Houstonian whose journey with Maids and Moore began in 2019 when she joined our team as a maid. In no time, Gloria showcased her innate leadership abilities, outstanding customer service skills, and unwavering commitment to excellence. Her remarkable dedication paved the way for her rapid promotion to the role of Quality Control Specialist where she trained new employees and upheld our quality standards. Gloria's trajectory within our company has been marked by hard work and exceptional performance. And in 2021, she achieved yet another significant milestone when she was promoted to her current position, managing our Conroe and Houston divisions. Gloria's dedication, unmatched work ethic, and passion for what she does continue to drive our team to new heights. We consider ourselves incredibly fortunate to have Gloria as a pivotal leader within our organization. With her at the helm, you can rest assured that Maids and Moore is committed to delivering nothing less than exceptional service and an unwavering dedication to customer satisfaction.

Teddi Torres

Chief Sales Officer CSO

Teddi is a cherished member of our team who embarked on her journey with us back in 2017 as a maid. Teddi's commitment to her role allowed her to learn the ins and outs of our business from the ground up. Her remarkable skills and dedication quickly caught the attention of our team, leading to her promotion to the role of Office Manager. As the needs of our company evolved, Teddi was quick to adapt. In 2018, she transitioned into the position of Sales and Booking Specialist, where her infectious kindness and vibrant personality truly shone. It's no surprise that, in 2023, Teddi achieved her most recent promotion to the position of Sales Leader. Teddi's unwavering desire to help people and her unrelenting determination are evident in everything she does. When you reach out to us for a quote or to schedule a cleaning, Teddi is often the friendly voice on the other end of the line, ready to assist you. We are endlessly grateful for the daily smiles and positivity that Teddi brings to our team. We consider ourselves fortunate to have such a radiant presence on our staff. With Teddi leading the way, you can expect not only top-notch service but also a warm and welcoming experience that brightens your day.

Jasmine Creek

Chief Marketing Officer CMO

Jasmine is a proud Austin resident and the newest addition to our team. We are absolutely thrilled to welcome her aboard. Jasmine took on the role of Sales and Booking Specialist in July 2023, where she has been instrumental in assisting customers by providing quotes, scheduling cleanings, and much more. What sets Jazz apart is not only her dedication to exceptional customer service but also the wealth of knowledge she brings to the table in marketing and social media. Her unique skills and fresh perspective have already made a significant impact on our team. Jasmine's presence has been nothing short of outstanding, and we eagerly anticipate watching her flourish and achieve even greater milestones with us. We are fortunate to have such a dynamic individual on our team, and we're confident that her contributions will continue to enhance the overall experience for our valued customers.

Mayra Benavides

Chief Regional Officer CRO

Mayra is an inspiring member of our team who planted her roots in Austin in 2006. Mayra embarked on her career with us in February 2020, initially joining our customer service department. Her exceptional skills and dedication were evident from the start, and it wasn't long before she earned a well-deserved promotion to the role of Human Resources Manager. Mayra is truly a multi-talented asset to our team, excelling in areas such as data entry, HR processes, employee management, and customer service. Her invaluable contributions to our operations landed her in her current role of Chief Regional Officer which she assumed at the end of 2024. She is a shining example of expertise and excellence, as she continues to drive our Austin team's success at Maids and Moore.

Beida Aviles

Chief Customer Service Specialist

A proud Georgetown resident for over 33 years, Beida is a dedicated mother of five and a dog lover with a heart for service. She first joined Maids and Moore over twelve years ago as a cleaner, and her commitment and leadership quickly earned her a promotion to Area Support Manager after just 18 months. Following a brief one-year hiatus, we were delighted to welcome Beida back to the team as our Chief Customer Service Specialist. Known for her outstanding customer service and warm approach, she takes great pride in helping clients with schedule changes, inquiries, and special requests-always ensuring your experience is seamless, personalized, and handled with care.

Brenda Perez

Area Support Manager

A proud Conroe resident since the age of two, Brenda brings over a decade of customer service expertise and six years of specialized experience in billing. She joined Maids and Moore in December of 2024 and quickly became an essential part of our team. From managing schedule changes and handling billing inquiries to improving customer service and streamlining daily operations, Brenda is the steady hand behind the scenes. Her dedication ensures every client interaction is smooth, professional, and personalized. With Brenda on your side, exceptional service isn’t just a promise-it’s a guarantee.

Fabiola Hernandez

Area Support Manager

Fabiola is a dedicated Maids and Moore veteran. Her journey with us commenced in 2014 when she first joined our team as a maid. Her exceptional work quickly earned her admiration from both customers and colleagues alike. In 2020, recognizing her talent, Fabiola was promoted to the role of Quality Control Specialist. In this role, she honed her skills in training and educating new team members while ensuring the overall quality of our service remained at its peak. With her remarkable dedication and a relentless pursuit of personal and professional growth, Fabiola achieved her most recent milestone in 2022 when she was appointed to her current management position. She brings with her a wealth of invaluable field experience that enriches our management team. Fabiola embodies the essence of a true team player, and her contributions are nothing short of extraordinary. We are proud to have Fabiola at the helm, leading by example and ensuring that Maids and Moore continues to provide exceptional service under her guidance.

Daisy Aviles

Area Support Manager

Daisy’s journey with Maids and Moore began as a teenager, helping out during our busy seasons. Her strong work ethic, hands-on cleaning experience, and positive energy made a lasting impression. In August 2024, we were thrilled to welcome her to the management team as an Area Support Manager. Daisy plays a vital role in supporting the Austin office-balancing customer service, employee support, and day-to-day operations with skill and dedication. Bright, motivated, and always ready to step up, Daisy ensures both our clients and our cleaning teams receive the attention and care they deserve.

Edgar Quintero

Area Support Manager

A long-time Houston resident, Edgar joined Maids and Moore in September 2023, bringing with him years of experience in customer service and management. Starting as a Quality Field Supervisor, it quickly became clear that his leadership, drive, and commitment to excellence set him apart. In 2024, Edgar was promoted to Area Support Manager for our newest Houston office, where he continues to thrive. From hiring and training to ensuring top-tier customer satisfaction, Edgar wears many hats and does it all with unwavering dedication. He plays a vital role in supporting our Chief Regional Officer and is always ready to go the extra mile to ensure success across the board.

Cindy Umana

Quality Field Supervisor

Meet Cindy, originally from El Salvador and proudly calling Conroe, TX home for the past nine years. Joining Maids and Moore in January 2021 as a maid, Cindy quickly distinguished herself through her exceptional work ethic, a strong desire to excel, and genuine compassion for her role. These qualities didn't go unnoticed, leading to her promotion to Quality Field Supervisor in October 2023, marking her as the newest member of our dynamic management team. We are thrilled to welcome Cindy onboard, and we eagerly anticipate the positive impact she'll bring to our Quality Department. With her dedication and passion for excellence, Cindy is poised to contribute to the continued success and growth of Maids and Moore.

Araceli Leon

Quality Field Supervisor

Araceli is a local Austin resident whose journey with our team began in 2020 when she took on the role of a maid. From the very start, Araceli stood out with her remarkable character and an unwavering desire to excel. After two years of wholehearted commitment to cleaning, Araceli's dedication paid off when she was promoted to her current position as Quality Control Specialist in 2022. Since then, she has fully embraced her role and has made a significant impact on our Quality Department. Araceli's contribution is multifaceted. She excels in training, mentoring, and leading new maids towards success, proving herself to be an invaluable asset. Her role extends beyond individual development; she plays a pivotal part in maintaining and motivating our entire Austin maid team to achieve the lofty quality standards we've set. We consider ourselves incredibly fortunate to have Araceli on our team. Her unwavering dedication, outstanding leadership, and commitment to maintaining our high-quality standards make her an exceptional member of our Maids and Moore family.

Ana Sanchez

Quality Field Supervisor

Ana joined Maids and Moore in January 2020, starting as a cleaner like many of our leadership team. Her outstanding cleaning abilities, natural leadership, and commitment to customer service quickly stood out. In October 2024, she was promoted to Quality Field Supervisor-a role in which she truly excels. Ana is responsible for training new team members, conducting quality inspections, and ensuring every cleaning meets and exceeds our standards. With her compassionate nature, keen eye for detail, and ability to inspire others, Ana plays a key role in delivering exceptional service and maintaining client satisfaction. We’re proud to have her as part of our team.

Alba Gomez

Sales and Booking Specialist

A proud Austin resident since 2008, Alba began her journey with Maids and Moore in 2020 as a cleaner. Her dedication, strong work ethic, and natural leadership quickly set her apart. Within a year, she advanced into a managerial role, where her outstanding customer service and team management skills truly shined. Drawing on her extensive hands-on experience, Alba thrived as a Customer Service Specialist before being promoted to Sales & Booking Specialist. In her current role, she seamlessly blends her in-the-field expertise with her passion for customer care and company growth, making her an invaluable asset to our team and to every client she serves.

Kelly Fultz

Sales and Booking Specialist

With a background as a CNA and experience as a stay-at-home mom, Kelly brought her compassionate nature and strong work ethic to Maids and Moore when she joined our team in April 2024. Since then, she’s become an invaluable part of our sales team. As one of the friendly voices you’ll hear when calling for a quote or to schedule service, Kelly has a true talent for customer communication and delivering exceptional care. Her heart of gold, unmatched dedication, and drive to succeed make her a standout. She’s passionate about helping clients reclaim their time and peace of mind, and we’re so grateful to have her on our team.