Years of Experience
Maids and Moore
Maids and Moore is not your typical cleaning company. Each of our maids is thoroughly trained and adheres to our philosophy of complete customer satisfaction.
The owner, Holly Moore has developed her own specialized cleaning system to ensure efficient, quality work each and every time we clean your home or office. Give us a call for your complimentary, on-site consultation and estimate. We will discuss your expectations and customize a cleaning schedule to meet your specific needs.
Meet the team
Owner and founderOwner, Holly Moore, is a Texas native with roots in the small towns of Ireland, Gatesville, and Troy. Her upbringing instilled a profound sense of independence, a practical nature, and a strong desire to impact people's lives positively. In 2008, Holly embarked on a journey that led to the creation of Maids and Moore, a testament to her unwavering commitment to these principles. These deeply ingrained qualities are the driving force behind how Holly manages Maids and Moore, ensuring that her clients remain loyal, satisfied customers. As Holly herself states, "Providing quality service and fostering high customer satisfaction are our top priorities." Her faith in her team and the cleaning process is unwavering, which is why they proudly offer a 100% satisfaction guarantee on their work. Before becoming an entrepreneur, Holly was a middle school math teacher, and this background uniquely positions her to serve her clients. She derives genuine enjoyment from the opportunity to assist them. "Their gratitude and satisfaction are a wonderful reward," she notes. "I feel that we are making a real difference in their lives. We free up valuable time for them to spend with friends and family or to engage in a favorite activity or hobby. Life is short. I want to give people more time to do what they enjoy." Holly's invaluable leadership, magnetic charisma, and inspiring management style have been the driving force behind Maids and Moore's success. Her unwavering commitment to customer satisfaction and her passion for making a difference in people's lives have transformed the company into what it is today.
Chief Executive Officer CEO / Co-OwnerSummer is a true Texan hailing from Gatesville, TX. Summer's remarkable voyage with our team began in 2009, marking over a decade of dedicated service to Maids and Moore. In 2009, shortly after the inception of Maids and Moore, she was hired for a multifaceted role of sales, scheduling, marketing, and development. Summer's character is defined by her unwavering drive, dedication, and strong work ethic. She's a wellspring of inventive ideas, serving as an inspiration to our entire team. She has played an instrumental role in establishing the very foundation of our business, constantly innovating to create the best work environment for our staff, while simultaneously providing opportunities for in-house growth and advancement. Through years of dedication and hard work, Summer earned her current title of CEO. Summer's primary focuses are the marketing and growth of each of our divisions as well as the development and implementation of systems and processes designed to meet and exceed our customers' needs. This emphasis on service excellence is a key factor in our continued success. Furthermore, Summer shares a special connection with our owner, Holly Moore, forming an unstoppable power duo. Together, they drive our company forward with determination and ingenuity, ensuring that Maids and Moore remains a leader in the industry. Summer's enduring commitment to our team and customers has played a pivotal role in shaping our company's success. With her visionary leadership, we're not only dedicated to maintaining excellence but also to continually raising the bar for our staff and the services we provide to our loyal customers
Chief Operating Officer COOKatelyn is a true native of Montgomery County, Texas. She's been an integral part of Maids and Moore since the start of our Conroe location in 2015 when she was hired as Conroe’s General Manager. Over the years, Katelyn has honed her skills and demonstrated exceptional proficiency in her role. Her unwavering dedication, outstanding analytical capabilities, and effective managerial and leadership skills were instrumental in her journey. Katelyn's relentless desire to excel propelled her into her current role, which she assumed in 2022. In her current position, Katelyn plays a crucial role in supporting our three locations, overseeing all aspects of operations and logistics, and spearheading the execution of Maids and Moore's short-term and long-term goals. She is the driving force behind our commitment to excellence and the successful achievement of our company's objectives. Katelyn's commitment to excellence and her ability to navigate the complexities of our operations make her an invaluable asset to our team.
Chief Regional Officer CRORoxy is a proud Georgetown, TX native, who has called the Austin area home for her entire life. Roxy's career with Maids and Moore commenced in 2010 when she joined our team as a maid. Her warm personality, dedication to excellence, and unmatched work ethic quickly endeared her to both customers and coworkers, making it clear that she was destined for a greater role within the company. With a profound understanding of the Maids and Moore culture and her remarkable ability to manage and lead, Roxy's promotion to her current position was a natural progression. Just one short year after joining as a maid, Roxy took the reins and spearheaded the growth and success of our Austin division, shaping it into the thriving entity it is today. Roxy's commitment extends to overseeing the extensive Austin office team, managing customer satisfaction, and ensuring the smooth flow of operations within our Austin division. She is, without a doubt, an invaluable asset, and a cornerstone of our company. Roxy's unwavering commitment to excellence and her ability to foster growth have contributed significantly to our continued success. With Roxy in the driver's seat, you can trust that Maids and Moore's Austin division will continue to flourish, delivering exceptional service to our valued customers.
Chief Regional Officer CROIntroducing Gloria, a proud Houstonian whose journey with Maids and Moore began in 2019 when she joined our team as a maid. In no time, Gloria showcased her innate leadership abilities, outstanding customer service skills, and unwavering commitment to excellence. Her remarkable dedication paved the way for her rapid promotion to the role of Quality Control Specialist where she trained new employees and upheld our quality standards. Gloria's trajectory within our company has been marked by hard work and exceptional performance. And in 2021, she achieved yet another significant milestone when she was promoted to her current position, managing our Conroe and Houston divisions. Gloria's dedication, unmatched work ethic, and passion for what she does continue to drive our team to new heights. We consider ourselves incredibly fortunate to have Gloria as a pivotal leader within our organization. With her at the helm, you can rest assured that Maids and Moore is committed to delivering nothing less than exceptional service and an unwavering dedication to customer satisfaction.
Chief Sales Officer CSOTeddi is a cherished member of our team who embarked on her journey with us back in 2017 as a maid. Teddi's commitment to her role allowed her to learn the ins and outs of our business from the ground up. Her remarkable skills and dedication quickly caught the attention of our team, leading to her promotion to the role of Office Manager. As the needs of our company evolved, Teddi was quick to adapt. In 2018, she transitioned into the position of Sales and Booking Specialist, where her infectious kindness and vibrant personality truly shone. It's no surprise that, in 2023, Teddi achieved her most recent promotion to the position of Sales Leader. Teddi's unwavering desire to help people and her unrelenting determination are evident in everything she does. When you reach out to us for a quote or to schedule a cleaning, Teddi is often the friendly voice on the other end of the line, ready to assist you. We are endlessly grateful for the daily smiles and positivity that Teddi brings to our team. We consider ourselves fortunate to have such a radiant presence on our staff. With Teddi leading the way, you can expect not only top-notch service but also a warm and welcoming experience that brightens your day.
Chief Marketing Officer CMOJasmine is a proud Austin resident and the newest addition to our team. We are absolutely thrilled to welcome her aboard. Jasmine took on the role of Sales and Booking Specialist in July 2023, where she has been instrumental in assisting customers by providing quotes, scheduling cleanings, and much more. What sets Jazz apart is not only her dedication to exceptional customer service but also the wealth of knowledge she brings to the table in marketing and social media. Her unique skills and fresh perspective have already made a significant impact on our team. Jasmine's presence has been nothing short of outstanding, and we eagerly anticipate watching her flourish and achieve even greater milestones with us. We are fortunate to have such a dynamic individual on our team, and we're confident that her contributions will continue to enhance the overall experience for our valued customers.
Area Support ManagerAshley is a long-time Conroe, TX resident who has called this community home since the age of two. Her journey with Maids and Moore began in June of 2016, when she rolled up her sleeves and joined our team as a maid. It didn't take long for Ashley to shine brightly in her role, showcasing an exceptional work ethic, genuine care, and unwavering dedication. In recognition of her outstanding performance and commitment to excellence, Ashley was promoted to a management position in 2019. Since then, she has continued to thrive and evolve within our organization. Ashley's talents extend beyond her core responsibilities – she's your go-to resource for schedule changes, billing inquiries, and she also plays an integral role in enhancing our customer service and optimizing our day-to-day operations. With Ashley on board, you can expect nothing less than exceptional service and true customer care.
Chief Customer Service SpecialistAlba has been a proud Austin resident since 2008. Her journey with Maids and Moore started in 2020 when she joined the team as a maid, and it didn't take long for her to rise to the top. Recognized for her exceptional customer service and adept team management skills, Alba transitioned to a managerial role within just one year. Backed by a wealth of knowledge and hands-on experience in the field, Alba has truly come into her own. With an unwavering commitment to excellence, she has earned her title as the epitome of customer service. Alba takes pride in being the go-to person for any schedule changes, inquiries, or special requests, ensuring that your needs are met promptly and with a touch of personalized care. She is also a major support for our maid team and an all-around go-getter. At Maids and Moore, Alba is not just a manager; she's your dedicated ally in creating an exceptional service experience.
Area Support ManagerMayra is an inspiring member of our team who planted her roots in Austin in 2006. Mayra embarked on her career with us in February 2020, initially joining our Customer Service department. Her exceptional skills and dedication were evident from the start, and it wasn't long before she earned a well-deserved promotion to the role of Human Resources Manager. Mayra is truly a multi-talented asset to our team, excelling in areas such as data entry, HR processes, and customer service. Her invaluable contributions enrich our operations daily, and we consider it a privilege to have her as an integral part of our organization. She is a shining example of expertise and excellence, as she continues to drive our team's success at Maids and Moore.
Area Support ManagerFabiola is a dedicated Maids and Moore veteran. Her journey with us commenced in 2014 when she first joined our team as a maid. Her exceptional work quickly earned her admiration from both customers and colleagues alike. In 2020, recognizing her talent, Fabiola was promoted to the role of Quality Control Specialist. In this role, she honed her skills in training and educating new team members while ensuring the overall quality of our service remained at its peak. With her remarkable dedication and a relentless pursuit of personal and professional growth, Fabiola achieved her most recent milestone in 2022 when she was appointed to her current management position. She brings with her a wealth of invaluable field experience that enriches our management team. Fabiola embodies the essence of a true team player, and her contributions are nothing short of extraordinary. We are proud to have Fabiola at the helm, leading by example and ensuring that Maids and Moore continues to provide exceptional service under her guidance.
Quality Field SupervisorAraceli is a local Austin resident whose journey with our team began in 2020 when she took on the role of a maid. From the very start, Araceli stood out with her remarkable character and an unwavering desire to excel. After two years of wholehearted commitment to cleaning, Araceli's dedication paid off when she was promoted to her current position as Quality Control Specialist in 2022. Since then, she has fully embraced her role and has made a significant impact on our Quality Department. Araceli's contribution is multifaceted. She excels in training, mentoring, and leading new maids towards success, proving herself to be an invaluable asset. Her role extends beyond individual development; she plays a pivotal part in maintaining and motivating our entire Austin maid team to achieve the lofty quality standards we've set. We consider ourselves incredibly fortunate to have Araceli on our team. Her unwavering dedication, outstanding leadership, and commitment to maintaining our high-quality standards make her an exceptional member of our Maids and Moore family.
Quality Field SupervisorMeet Cindy, originally from El Salvador and proudly calling Conroe, TX home for the past nine years. Joining Maids and Moore in January 2021 as a maid, Cindy quickly distinguished herself through her exceptional work ethic, a strong desire to excel, and genuine compassion for her role. These qualities didn't go unnoticed, leading to her promotion to Quality Field Supervisor in October 2023, marking her as the newest member of our dynamic management team. We are thrilled to welcome Cindy onboard, and we eagerly anticipate the positive impact she'll bring to our Quality Department. With her dedication and passion for excellence, Cindy is poised to contribute to the continued success and growth of Maids and Moore.
What sets us apart
- Our maids are bonded & insured
- We offer customized cleaning services
- We are certified and trained for disinfecting services
- We provide free estimates over the phone, online, or in-person
- Maids and Moore provides weekly, bi-monthly, monthly routine services
- Maids and Moore provides one-time move-in/move-out scheduled cleaning, deep, and A LA CARTE cleanings
- Top Rated on Google and Facebook
- Maids and Moore provides disinfecting misting and disinfecting services
- We furnish all cleaning supplies and equipment
- We are a family-owned and operated business
- We are Better Business Bureau accredited
- We have been the #1 Cleaning Partner with the non-profit Cleaning For a Reason
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Partner with the best house cleaners in Houston & Austin, TX
Take up a hobby, spend time with your kids, and enjoy spending weekends outside of the house instead of staying in, swamped with housekeeping chores. Make the most of your free time with the ones you love, knowing our house cleaning specialists are there to take care of your home.
BBB-accredited, licensed & insured
Certified disinfecting & sanitizing services
Free online, phone, or on-site estimate
Comprehensive home cleaning services
Family-owned & operated business
All equipment & supplies provided
Cleaning for a Reason
As a locally owned and operated company, we’re always looking for ways to give back and make a meaningful contribution to the life of our community. One of the causes we take great pride in supporting is Cleaning for a Reason. We go out of our way to provide FREE, professional house cleaning services to people who are battling stubborn illnesses. We do our bit to ease their burden, lift their spirits, and provide them with a healthy and positive living environment. It’s a great honor to have been consistently ranked as one of the top 10 Supporting Maid Service Providers in the country from 2018 to 2022.