Services Offered

Frequently Asked Questions?

What type of service do you offer?

Residential One-time cleanings such as Deep, Make Ready (Move Out), or List cleans.  Routine services Weekly, Bi Weekly, and Monthly.  As well as, carpet cleaning and window cleaning (call to inquire).

Do you guarantee your work?

Most defiantly.  Maids and Moore is a 100% customer satisfaction guaranteed.   If you are not happy or if something is missed simply call us and we will make it right.  Every home and family are different and we understand that the needs of each individual are different so we do our best to adhere to our customer’s needs.

What is the difference between a Deep and Make Ready?

A Deep clean is when you are currently living in the home.  A Make Ready (Move Out) cleaning is when you are moving out or moving in and the home is vacant with NO furniture.

How many maids do you send?

We always send 2 maids including supplies and equipment

What are your Deep Clean items?

We offer 4 deep clean items which we do all at once on the Initial Deep Cleaning and then maintain and rotate them out during Routine Services after the Initial Deep Clean is complete.  These Deep Clean items are Deep Dusting, Deep Vents, Deep Blinds, and Deep Baseboards.

Do you offer a one-time cleaning that is not a deep clean?

Yes.  We offer what we call a List clean with a minimum amount of time at our hourly rate.  You get to set the amount of time you would like us to be there and you provide us with a list that is best for you and your needs.  We will work down that list of items in the amount of time provided and try to accomplish all of your needs.

How can I get a quote?

Simply call us at 1-844-GOT DUST  or 1-844-468-3878 or click the link below for a FREE INSTANT QUOTE 24 hours a day.

Who do I contact if I am a current customer?

Please call your office manager whose number is located at the bottom of your confirmation email or you may also call 1-844-468-3878 option 2 and then select the division that you need.

 

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Make Ready and Move Out Cleaning….. is our specialty!

With Fall Semester just around the corner, there are many to-do items and one of those being a Make Ready or Move Out Clean of that house or apartment.

We can help! Call us for a FREE QUOTE at

1-844 GOT DUST or go to http://maidsandmoore.com/24-hour-quote/

 

Our Make Ready/ Move Out Cleanings  includes the following:

2 maids, supplies and equipment

Living Areas, Bedrooms, Office, Stairways and Hallway:

Dust furniture, Dust shelves, vacuum carpets, Windex all mirrors, Dust ceiling fans, Dust window sills, Cobweb patrol, Inside/outside of glass on exterior doors, and make all beds if sheets are left out.

Kitchen and Laundry:

Clean countertops, microwave inside and out, clean and polish inside/outside of all appliances and cabinets, clean and polish sink, faucet and drain, vacuum and mop floors, wipe washer and dryer exterior, and trash removal (to the dumpster at location).

Bathrooms:

Disinfect, clean tub/shower stall, Commode inside and out, clean mirrors, clean countertops, exterior/interior cabinets, toilet paper holder/towel racks, and vacuum and mop all floors.

Deep Clean items:

Blinds, vacuum exposed vents, hand wipe baseboards, and vacuum edge carpets and insides of all cabinets, stove, refrigerators, and microwaves.

This quote is an ESTIMATE only! If it takes less or more than the time given above then the customer will pay a number of hours we actually cleaned. All houses have different levels of dirtiness and unique situations; therefore an exact quote is not possible.

 

COMMON QUESTIONS ASKED?

*Does this include the inside of my appliances?   Yes, inside and outside of ALL appliances

*What about cabinets and drawers?  Yes, when the home is vacant we are able to clean inside and outside of all cabinets and drawers.

*What are your deep clean items? Deep Dusting, Vents, Blinds, and Baseboards

*Do you clean apartments? Yes

*What is a Make Ready/ Move out cleaning? When a home is completely vacant with no furniture in it. Otherwise, if someone is living there and there is furniture in the home you are looking for a deep clean.

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How to Kid proof for summer break

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With the final school bell rung, end of year class parties over, and summer arrangements final that is right School is Out for Summer.  If you are like us the dread and overwhelming anticipation has set in.  No worries here are a few tips to kid proof for the summer.

Step ONE

Plan all meals.  Create a drawer or shelf in your pantry for snacks only.  If children are old enough to make their own meals, brainstorm with them a few meals they can prepare for themselves during the week without burning the house down.

Step TWO

To avoid the dreaded sentence, “I am bored…”  sit down with your kids and ask them some things they would like to do this summer.  Without dismissing any of their ideas, write them down then brainstorm and sort our your list with your significant other what things you can do for the summer.  Another avenue would be to implement activities they can do on their own each day. Our personal favorite would be The Bored Jar. Write down the activities mentioned above that they like to do or would like to do and add a few.  Anytime the kids are bored send them to The Bored Jar.  The internet offers many options or you can always follow us on Pinterest to see some of our favorites: https://www.pinterest.com/maidsandmoore/maids-and-moore/

Another avenue would be to implement activities they can do on their own each day. Our personal favorite would be The Bored Jar. Write down the activities mentioned above that they like to do or would like to do and add a few ideas of your own.  Anytime the kids are bored send them to The Bored Jar.

The internet offers many options or you can always follow us on Pinterest to see some of our favorites: https://www.pinterest.com/maidsandmoore/maids-and-moore/

Step THREE

Chores.  Yes, while controversial with some, chores are a wonderful part of a routine. Like going to school, it keeps the children accountable and on schedule.  Chores build character, teaching them to be responsible and certainly rule out boredom. Not to mention it take some of the mommy do list items away.  Make a list of chores to do for each child and as incentive offer allowances or getting to do their choice of something fun.  If you have multiple children accomplishing chores each week find an activity that will make all of them happy.

Step FOUR

Overwhelmed still….? Consider hiring professional services to help you with things such as babysitting, lawn care, and house cleaning.  Maids and Moore will be happy to help you take a load off with all of your house, carpet, and window cleaning needs.  The benefit of hiring a professional to do what ‘you do not have the time to do’ is the guarantee.  With so much up in the air during summer break, it is nice to have quality service to help you “create time” for the things that matter most to you.

Call us today for your house cleaning needs at 1-844 GOT DUST we would love to help you.

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Until there’s a cure… We are Cleaning For A Reason

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Maids and Moore is celebrating Cleaning For A Reason Week, April 18-24, to help raise awareness and funds to reach more women in need.
Maids and Moore Cleaning Services are proud partners of Cleaning For A Reason. Since 2008 we have had the privilege to serve 50 women battling cancer by providing them with free cleanings.  Allowing these women to focus on their health and families, not on cleaning their homes. C4R-seal-print-500x500
Maids and Moore helps women battling cancer by cleaning two homes per month in each of the three areas they serve for four consecutive months at no charge. The company’s service areas are Travis, Montgomery, and Bell and Coryell Counties. Insured and bonded, Maids and Moore’s trained cleaning technicians adhere to the company’s philosophy of 100 percent customer satisfaction. For more information about our company, go to www.maidsandmoore.com.
logoIn partnership with maid services throughout the United States and Canada, Cleaning For A Reason is celebrating 11 years of dedicated service to women battling cancer by Making A Difference One Home At A Time™. Together, these two forces offer free house cleaning to meet the needs of women, and since 2006, have donated more than $6.3 million in free services, helping more than 24,000 women with cancer. Based in Lewisville, TX, Cleaning For A Reason works with more than 1,200 professional cleaning companies and continues to grow and gain support. To learn more about Cleaning For A Reason and to apply for free house cleaning, see www.cleaningforareason.org .

 

 

If you know a special lady in your life that is battling cancer here is an opportunity to give them the gift of a clean home.

Click Here to Apply

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Pay it Forward

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ATTENTION!!! Friends and Family!!!

We are asking for your Help in assisting us to find someone in your community in need. We all know how it is when life gets us down thru the constant changes and toil life throws at us. Sometimes a generous hand is all we need to move forward no matter the size of the helping hand. Maids and Moore have been so blessed and we would like to take this opportunity to Pay It Forward.

As proud sponsors of Cleaning for A Reason, we have had the opportunity to help families fighting cancer meet some of their cleaning needs. We wanted to take it a step further.

 So for the month of January, thru January 31st, we want to reach out to our community in search of families in need of help. We will be helping one family in need with cleaning service valued at $350.00. Nominations are to be submitted to your corresponding office managers as listed below.

If you know someone that is struggling whether it be health issues, financial, loss of a loved one, fire, tragedy all you have to do is send us their story and nominate them. The Maids and Moore team will be selecting the family in need and start the Pay it Forward process.

Thank you in advance for your help and remember always Pay it Forward.

Truly,
Your Maids and Moore Family

When submitting nominee’s stories please title the subject: Pay it Forward

*Maids and Moore Austin: info.maidsandmoore@gmail.com
(Roxy Aviles, Office Manager)
*Maids and Moore Belton: belton.maidsandmoore@gmail.com
(Caralisa Ratliff, Office Manager)
*Maids and Moore Montgomery: houston.maidsandmoore@gmail.com

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Give the gift of a Gift Certificate

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Quality is for You!

Our Customers mean everything to us… It is so nice to see that we mean that much to them as well. Quality this day and time is hard to come by, that is the exact reason why Owner Holly Moore created Maids and Moore Cleaning Services.  It is because of loyal customers like yourself that we are successful.  We enjoy providing quality and going above and beyond for our customers.

See what a few of our customers are saying:

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You truly cannot beat professional service from a bonded and certified company. To have the assurance that you are being taken care of says it all.

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Call us today we would love to have the opportunity to provide you with this sort of quality service.  “Creating time for Busy People”

 

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…. Trying to think of that perfect gift???

…. Trying to think of that perfect gift???
Look no more, Maids and Moore sells gift certificates!!!!

Maids and Moore Gift CertificateIf there is one thing that Maids and Moore understand, its Family and Friends.  The holidays are upon us and the bustle of school breaks and manic shopping begins.  I know its hard to believe it is already here.

To make things a little easier for you we wanted to give you a tool to make your holiday shopping experience a little smoother.  We offer Gift Certificates that are affordable and convenient to purchase.

We are offering three different tiers:
$100 – 2 maids for 1 1/2 hours (3 hours of total cleaning)
Perfect for small houses and apartments.

$150 – 2 maids for 2 hours (4 hours of total cleaning)
Perfect for 2-3 bedroom houses or a deep clean in a smaller space.

$200 – 2 maids for 3 hours (6 hours of total cleaning)
Ideal for larger size homes, or an extreme deep clean for spaces that have not been cleaned in a while.

Simply click here to purchase yours today.  You may also call our live customer sales representatives Monday thru Friday 8 to 5 pm at 1-866-514-7202.

We look forward to celebrating the festive seasons with you.  Sharing our love from our family to yours.

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Need a Quick Clean… We have you Covered!

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With the holidays upon us and guests coming and going, it does not save us much time to get our homes in order from Thanksgiving to Christmas, then Christmas to the New Year’s festivities.  So Maids and Moore had you in mind.  We offer one time cleanings that we ensure will suite your needs.

Our most popular and in demand cleaning is our Deep Clean. This type of cleaning is used when a home is occupied. It’s what we call the floor to ceiling cleaning, also know as a “spring clean”. This clean is used by customers that want that once or twice a year cleaning, to clean up before or after events or parties, and before and after company is coming to visit. This type of cleaning is required when you sign up for weekly, bi-weekly and monthly services. It is what we call the First Initial Cleaning. Who knows, maybe after the first of the year we can become a part of your New Years resolution! For more details or a quote, click here.

Next, there is our list clean which is a type of cleaning in which you determine your budget. In this case, customers know exactly what they want done. Instead of cleaning the entire home,  Maids and Moore cleaners work in order of a prioritized list given to us by the customer. We always encourage customers to allot a reasonable amount of time for the cleaning tasks which they need completed. For more details or a quote, click here.

We hope that this makes your festive season easier and creates time for you and yours.  We have live representatives ready to speak to you Monday through Friday during normal business hours at 1-844-GOT-DUST. Call Now! Get your one time cleaning spot reserved today.

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Before Us and After Us!

We know your curious… and would like to see just what is this quality that Maids and Moore provides and stands by.

Look no further here are some examples of the before and after Maids and Moore has been in a home.

We have attached a few for your convenience should you want to see more simply click here.

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To see how you can get a taste of this quality for yourself call us today at

1-844-468-3878.

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